The Integrated Transport Centre (Abu Dhabi Mobility) of the Department of Municipalities and Transport has announced the operating hours for its Customer Happiness Centres, surface parking, Darb toll gates, public buses, and Driver and Vehicle Licensing services during the New Year holiday on Wednesday, January 1, 2025.
These services will follow adjusted schedules for the holiday.
Abu Dhabi Mobility’s Customer Happiness Centres will be closed during the holiday on Wednesday, and work will resume on Thursday, 2nd January 2025. However, customers may continue to apply for services online via the Abu Dhabi Mobility website, Darbi, Darb websites and apps, and through the “TAMM” platform for digital government services in Abu Dhabi.
Customers can also contact the unified Service Support Centre of the Department of Municipalities and Transport at 800850 or the Taxi Call Centre at 600535353 to request services 24/7.
MAWAQiF surface parking fees will be free of charge on Wednesday and will resume at 8:00 am on Thursday. Additionally, parking fees at the Musaffah M-18 truck parking lot will be free during the official holiday.
Abu Dhabi Mobility called on drivers to avoid parking in prohibited areas and behaviors that would hinder traffic flow. It also urged drivers to park properly in the designated parking areas and refrain from parking in residential parking spaces from 9:00 pm until 8:00 am.
Abu Dhabi Mobility has also announced that the Darb toll gate system will be free of charge on Wednesday. Toll gate fees will be reactivated on Thursday during peak hours (from 07:00 am to 09:00 am and from 5:00 pm to 7:00 pm).
Regarding public bus services and schedules, Abu Dhabi Mobility stated that the bus services will operate according to the schedule followed during weekends and official holidays, while conducting additional regional and intercity trips.
