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Air India servers hacked; customers’ data leaked

Air India’s passenger service system provider SITA faced a sophisticated cyberattack in February leading to leak of personal data of a certain number of the national carrier’s flyers, an official statement said on Friday.

Personal data — including name, date of birth, contact information, passport information, ticket information, and credit card data — which was registered between August 11, 2011, and February 3, 2021, has been leaked of a certain number of Air India’s passengers, the statement issued by the airline said.

“While we and our data processor continue to take remedial actions…We would also encourage passengers to change passwords wherever applicable to ensure the safety of their personal data,” it said.

While the level and scope of sophistication are being ascertained through forensic analysis and the exercise is ongoing, SITA has confirmed that no unauthorized activity has been detected inside the system’s infrastructure after the incident, it added.

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Khaleej Times
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