Bahrain: EWA Uses WhatsApp To Record Meter Readings

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Bahrain’s Electricity and Water Authority (EWA) utilizes WhatsApp to avoid the estimated readings of subscribers’ electricity and water meters.

EWA pointed out that this service was launched to avoid the estimated readings of EWA staff when they can’t read the meter in the absence of the resident.

This facility allows the subscriber to record the meter reading by themselves, by taking a picture and sending it through the EWA account on “WhatsApp” within 24 hours of receiving the SMS message by the meter reader.

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