Bahrain: iGA reports 75% boost in suggestions via Tawasul

More than 350 suggestions received through the National Complaints and Suggestions System (Tawasul) in 2021, were implemented by the Information and eGovernment Authority (iGA). 

Public submissions increased by 75% in 2021 compared to the year before, and the authority implemented 137 more suggestions in 2021.

Submissions through electronic channels were prioritized according to adherence to the authority’s digital strategy and were implemented. The implemented suggestions included several related to ID card services, the eTraffic app, and the BeAware Bahrain app.


Bahrain News Agency

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