Bahrain updates eKey system features

Bahrain’s eKey has been updated to ensure easy, quick, and secure access without the need to enter personal details upon each visit, the Information & eGovernment Authority (iGA) has announced.

iGA Government Systems Support & Maintenance Director said that the eKey is offered at two levels, Standard and Advanced. 

The Standard eKey is available for all citizens and residents in the Kingdom and the Gulf Cooperation Council (GCC) with their ID card. Users can register for the Standard eKey by visiting the National Portal or the eKey Portal

Registration for the Advanced eKey requires a one-time visit to the ID card center for a fingerprint scan.

A range of eServices are offered to both the Standard and Advanced eKey including services related to the General Directorate of Traffic (GDT) provided via the National Portal or the eTraffic app, Eskan Bank, the Electricity and Water Authority (EWA), ID cards, courts and court cases, and the Social Insurance Organization (SIO), as well as services for special needs and more. Users can access the full menu of each service by selecting ‘eKey Services’. 

Based on user suggestions, the eKey also enables users to add in their email to receive notifications when updating their details, upgrade to Advanced accounts, change pin codes, and conduct other transactions via the National portal and other eGovernment channels. 

Users are urged to update personal eKey profiles and call the Government Services Contact Center on 80008001 for any inquiries, or to submit their feedback via the National Suggestions and Complaints System (Tawasul).


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