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Bahrain: Kuwait Finance House Enables Remote Banking Services

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Recent updates of KFH Jazeel, the mobile app of Kuwait Finance House, a leading Islamic bank in the Kingdom of Bahrain, enables GCC Nationals residing in GCC to open savings accounts in Bahrain remotely.

The latest update allows GCC customers to conduct banking transactions and access financial services within Bahrain, in addition to opening and managing savings accounts, opening Wakala Investment accounts, issuing credit cards, along with various other banking services.

A primary feature of the platform is the eKYC “Electronic Know Your Customer” capability, which verifies individual customer information through an embedded video conferencing system fully integrated with the Bank’s call center, eliminating the need for a personal visit in any of the branches.

Abdulhakeem Al Khayyat, managing director and CEO, said: “We are delighted to be the first bank to enable GCC nationals to open accounts remotely through our digital banking platform without visiting a branch. We are thankful to Allah for enabling us to leverage the latest Fintech technologies in order to provide excellent financial services to GCC citizens.”

“We are committed to continuously develop the KFH Jazeel Banking platform by offering unique services and following through on our new concept of sustainable community banking. I would like to take this opportunity to thank the Central Bank of Bahrain (CBB) and the Economic Development Board (EDB) for their continuous efforts to positing Bahrain as a leading FinTech hub in the region and for enabling us to open such accounts for our GCC customers.


“They spared no efforts and support to ensure that all necessary mechanisms are in place to maintain the integrity of the procedures, policies and implementations related to combating financial crimes while providing outstanding services,” he added.

Khalid Rafea, executive manager and head of Retail Banking Group at KFH-Bahrain: “We are very proud of this latest addition to our KFH Jazeel banking application.  Since launching the application in 2018, we have worked diligently to improve the platform’s features and services, staying true to our promise of providing our clients with holistic digital banking experience.”

Subah Abdullatif Al Zayani, deputy head of Retail Banking Group at KFH said: “One of the main enhancement pillars is to elevate the customers’ satisfaction, therefore, we have updated the process of opening an account to create a more seamless and convenient experience.


“We have also added another instant feature, enabling users to open Wakala Investment Accounts with ease, for validity periods ranging from one month up to five years. As for our line of Credit Cards, customers can now directly issue cards through the app and determine a suitable limit in addition to managing their cards features. We will continue to offer the latest technologies and services to enhance the experience of KFH’s customers.”

Source: Trade Arabia



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