SalamAir has issued a clarification after one of its aircraft was not allowed to enter the Saudi airspace due to missing information about passengers.
The Chief Executive Officer of SalamAir, Captain Mohamed Ahmed, said, “SalamAir flight from Muscat to Jeddah on May 11, 2019, returned to Muscat as it was not permitted to enter the airspace of Saudi Arabia due to some missing information about the passengers’ historical data from previous flights that are normally transmitted automatically between the airline’s system and the authorities’ system.”
He added, “After addressing this with the Saudi authorities, the flight flew from Muscat to Jeddah on May 12, 2019, according to its regular schedule. All SalamAir flights are now cleared to fly to their Saudi destinations according to their scheduled times.
“We would like to take this opportunity to thank the authorities in both the Sultanate of Oman and the Kingdom of Saudi Arabia for their valuable contribution to resolve this matter.
SalamAir is committed to comply with all regulations abiding by the highest standards of aviation practices.”