Dubai Beats Record For Lowest Power Outage In 2023, Reports Only 1 Minute
Dubai Electricity and Water Authority (DEWA) has beaten its own record of lowest electricity Customer Minutes Lost (the total number of minutes during which customers experience a power outage) in the world.
In 2023, DEWA recorded just 1.06 minutes per customer, breaking its own record of 1.19 minutes per customer the year before. That’s less than .0002 percent of 525,600 minutes for the 365-day year. For comparison, CML recorded by leading utility companies in the European Union is around 15 minutes.
Saeed Mohammed Al Tayer, MD & CEO of DEWA, commented: “DEWA continues to develop the energy and water infrastructure in Dubai as per the vision of the leadership. We take pride in DEWA’s contributions to the UAE and Dubai’s global accomplishments.
HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, announced that DEWA has achieved the lowest electricity Customer Minutes Lost (CML) in the world in 2023. #DEWANews pic.twitter.com/b34Boa5IEj
— DEWA | Official Page (@DEWAOfficial) January 22, 2024
“The lowest electricity CML in the world, of just 1.06 minutes per customer yearly, is the accumulation of DEWA’s efforts in innovation and managing facilities and services through a smart and integrated smart grid.”
DEWA utilises the latest technologies of the Fourth Industrial Revolution, including Artificial Intelligence (AI), blockchain, energy storage, Internet of Things, and others, which helps in providing electricity and water services according to the highest standards of availability, reliability, efficiency, and sustainability.
This also enhances DEWA’s agility, resilience, and readiness to keep pace with the increasing demand for electricity and water in Dubai.
Al Tayer highlighted that the Smart Grid that DEWA is implementing, with total investments of AED7 billion ($1.91 billion), is one of the tools that contributed to this achievement. The smart grid provides advanced features that include automated decision-making capabilities and interoperability across the entire electricity and water network to ensure smooth, fast, and efficient operation.
Under the smart grid system, DEWA uses the Automatic Smart Grid Restoration System, the first of its kind in the MENA region, to increase the control, management, and monitoring of its power network.
The system works around the clock without any human intervention. It uses a smart central system that locates the fault in the power network, isolates it, and automatically restores the service. This improves grid automation, fault detection and retrieval of connections.
